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At AXA Health, our health insurance plans are designed to provide you with access to eligible treatment, depending on the options and plan you choose. So you can be confident that we will do all that we can to get you back on your feet as quickly as possible.
If you take out business healthcare cover with us, you’ll be able to choose your cover options so you can create a plan that works for you and your budget. (If you’re buying cover for 1-2 people only, you’ll need to include either the Treatment option or the Diagnostics Only option in your plan).
All of our cover options come with our 24/7 online GP service Doctor@hand (provided by Doctor Care Anywhere), providing you with unlimited access to GP appointments, by phone or online, for up to 20 minutes.^
Our personal health insurance plans are designed to cover you for new conditions that arise after you join. They cover you for treatment for a wide range of conditions as well as the cost of surgery, specialists’ fees and drugs (if you need to spend time in hospital as an inpatient, outpatient drugs are not covered).
Cover for cancer is included as standard on our Personal Health plan, depending on your medical history. Plus you’ll receive 2 months free cover+ and a £100 M&S gift card or your choice of one of our other two available gifts++ when you join.
Regardless of whether you take out business or personal healthcare cover, you’ll have access to the following as standard:
|Phone support for bone, muscle and joint problems: With our Working Body service, you can speak to a physiotherapist over the phone, without the need for a GP referral. They’ll assess the symptoms, discuss what they could mean and help to plan what to do next*|
|Access to 24/7 health information and support: Our health insurance plans give you access to our 24/7 health information telephone helpline, Health at Hand. Whether it’s a question about a prescription or a pregnancy-related query, our Health at Hand team of nurses, counsellors, midwives and pharmacists is just a phone call away**|
|Heart and cancer nurses available by phone, who are experienced in supporting you and your family when living with these conditions|
|24/7 GP Access^: AXA Doctor at Hand is powered by Doctor Care Anywhere. Giving you access to video or phone appointments with a GP, for up to 20-minutes.|
^ Subject to Doctor Care Anywhere’s Fair Use Policy. Not available on child only plans. Please see doctorcareanywhere.com/axamembership for details. Appointments are subject to availability.
*Working Body is available to our healthcare members aged 18 years or over. Any face to face treatment required is only payable under the plan if you have chosen the Therapies option.
** Health at Hand nurses and counsellors are available 24/7. Midwives and pharmacists are available 8am-8pm Monday-Friday. 8am-4pm Saturday and 8am-12pm Sunday.
+The two months cover free offer is for new customers only. If paying annually, you will only be charged for 10 months of cover. If you pay monthly, the last two months of cover will be free. This offer cannot be used in conjunction with any other pricing offer, apart from our 5% discount for paying annually. Offer may be withdrawn at any time. At the renewal of your policy onwards, your premium will be calculated in the normal way.
++Choice of one of the following three offers available on purchase of a Personal Health plan only (excludes child only plans). Offers limited to customers who are not, and have not in the last three months, been a member of any individual or corporate plan, policy or trust scheme underwritten or administered by AXA PPP healthcare Limited or AXA Health Services Limited. Offer is non-transferable with no cash alternative. Offer limited to one per household and may be withdrawn at any time or substituted for an equivalent product. A one-time voucher code will be sent to the email address you provided on purchase of your Personal Health plan, within 28 days of receiving your payment if paying annually or, if paying monthly, within 28 days of receiving your second month’s subscription (as long as you haven’t cancelled your Personal Health plan). The voucher code will only be redeemable against one of the following three items (T&Cs apply): 1. £100 M&S gift card 2. Fitbit Charge 5 – one per Personal Health plan (subject to stock availability) 3. Nuffield Health Assessment
Nixon Williams is an introducer appointed representative of AXA PPP healthcare Limited. AXA Health is a trading name of AXA PPP healthcare Limited, authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The Personal Health and Health for You plans are underwritten by AXA PPP healthcare Limited. Registered office: AXA PPP healthcare, 20 Gracechurch Street, London EC3V 0BG. Registered in England and Wales number 3148119. Write to us at: AXA Health, Phillips House, Crescent Road, Tunbridge Wells, Kent TN1 2PL. For information about AXA Health, visit axahealth.co.uk/aboutaxahealth